Delete portal user HP 830 8P. "User access number is not zero, can not be...
Hi. I'm trying to delete some portal users from controller, but some of them I get the message "User access number is not zero, can not be deleted ". I've checked those user and I noticed that the User...
View ArticleRe: Delete portal user HP 830 8P. "User access number is not zero, can not be...
Hi Did you verify with following commands to see if there are any wireless users still using? display wlan clientdisplay portal user all Did you use the "portal delete user-all" command under the...
View ArticleRe: Delete portal user HP 830 8P. "User access number is not zero, can not be...
Hello RamKrish! Your link was very valuable, but the command to cut the connection is: <HP-830_ac-isp-portal> system-view [HP-830_ac-isp-portal] cut connection user-name 'username' After doing...
View ArticleRe: MSM720 reboots once an hour
I am having the same issue with a 760 on 6.4.1.0. Reboots every hour on the hour. But with nothing plugged in to it, it does not reboot. Anyone?? Buehler? Buehler?
View ArticleRe: MSM720 reboots once an hour
We have a customer who is very upset that the controller on their site keeps rebooting. Would greatly appreciate some attention from HP on this issue.
View ArticleRe: MSM760 - Clients loosing network connectivity (ping times 5-10 full...
Hello, everybody, I have the same problem, we installed a 760 controller with 18 msm460 AP's, and we faced a lot of troubles, so I really need HP help because our client is a goverment enterprise and a...
View ArticleDeauthenticate request from client. Reason code: (value='Sending station is...
¡Hello! I have autonomous access pints MSM430 with software version: 6.5.0.0-19493 I have a problem whit an user that can not authenticate with EAP-TTLS-PAP. I have the messaje Oct 21 12:47:08...
View ArticleRe: Deauthenticate request from client. Reason code: (value='Sending station...
Is this just specific to one or some client?ORAll of the client having problem associating to the SSID? Looks like the authenticaiton failures causing the issue, AP is sending the EAP-Identity request...
View ArticleMSM720 ERROR: Failure #4000. (64)
Hello! A MSM720 on a remote branch loses for a few days the power.The day after the users write to me the can not use the AD authenticated Wi-Fi Network. All other Wi-Fi networks work fine.Thus I...
View ArticleRe: MSM720 ERROR: Failure #4000. (64)
Hi Can you check the DNS server ip address specified on the controller (Network --> DNS). Make sure its pointing to the correct Domain controller/DNS.
View ArticleRe: MSM720 ERROR: Failure #4000. (64)
Yes, I checked it already. I can also ping the DNS Server and can execute over the MSM cli nslookup which resolves DNS names to IP Addresses.
View ArticleRe: Deauthenticate request from client. Reason code: (value='Sending station...
Hello RamKrish,thank you very much for yoour response.Is this just specific to one or some client? To some clients. All of the client having problem associating to the SSID? No all the clients. Looks...
View ArticleMSM760 / Disable specific SSID after business hours
Hello all, We have a customer who wants to disable a specific SSID in their MSM760-controller afterbusiness hours. Is this possible and if yes, than how can this be done? Kind regards, Robert
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HPSC: self-solve at your fingertips
TheHP Support Center (HPSC) is a user-friendly support portal, which enables quick access to product updates and fixes, product documentation, self-solve technical issues, and the ability to log...
View ArticleRe: Losing access to network
Hello,we're facing very similar problems here at International School in Hanover, Germany. Running MSM765 controllers with MSM422 and MSM466 APs and a total of 74 APs. We have appr. 250 clients using...
View ArticleMSM 750/760 can I create a public network without a captive portal?
Hello Everyone, I just acquired an MSM 750 and I'm getting things all figured out. One thing that I keep missing is how to create a public wifi network without the captive portal pop up. I don't want...
View ArticleRe: Controller-based Roaming in HP MSM 765zl?
Adding a bit... As Ram says, roaming decision is always, without exceptions, made by the client. It can't be forced by the infrastructure. A client NIC's purpose is to maintain network connectivity. It...
View ArticleRe: MSM765 Airlpay / Bonjour / Reflector
Hi If its access-controlled, there is a limitation on the client communication between two radios on the SAME AP (not specific to Bonjour but in general communication). You may want to move your...
View ArticleRe: MSM765 Airlpay / Bonjour / Reflector
Hi, what a pity.I can´t switch of the controlled Mode, because the Internet-Traffic should be tunneld to the controller. Thank you anyway, no I´m understanding the issue RagardsPatrick
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