How to understand the Status Codes for HP MSM720?
Hello, I am trying to troubleshoot connection issues with our wireless controller and to do so, I am looking into the event logs you can find when clicking on Tools and then on Events.The recorded logs...
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Hello,maybe it would be more helpful if you can provide the whole description of the event where this status codes are appearing so that we can see the whole context.I suspect however that the status...
View ArticleMSM760 and guest access HTML authentication
Hi, I have MSM760 configured to provide free access for 1 hour on guest access HTMLthe problem is, when the 1 hour finishes, you can forget the SSID from mobile phone and try to connect again to same...
View ArticleMSM 760 best configuration for Apple devices
Hello,I have an MSM 760 with the latest firmware 6.6.9.1 and AP 425 - 560.It works rather well, perhaps thanks to the updates of these last years, but sometimes we still observe difficulties of...
View ArticleRe: MSM 760 best configuration for Apple devices
I've been working the same questions. It feels like IOS 13 is more sensitive or causing some issues with authentication taking longer and some odd performance issues. Streaming I see some drops.I have...
View ArticleRe: MSM 760 best configuration for Apple devices
Thank you for your reply.About the end of life of MSMs, our school bought and installed a brand new system from HP (MSM 760 and APs) just over 4 years ago. We pay the warranty extension annually. It is...
View ArticleRe: MSM 760 best configuration for Apple devices
I have paid support as well, but at some point development will slow...Regarding SSIDs, yes it was about limiting the number. I found that recomendation during some searches related to performance,...
View ArticleRe: MSM 760 best configuration for Apple devices
Further searching turned up this very helpful article on the HPE support siteMSM Controllers - Best Practices for high density AP deployments Article Number mmr_sf-EN_US000006197 if the link has...
View ArticleRe: MSM 760 best configuration for Apple devices
Thank you for your answers and for the link.I think we have to try all these settings and perhaps make some adaptations according to our situation.
View ArticleMSM720 unable to detect after reset via a hole on the bottom of the AP MSM430
Hi,MSM720 controller unable to detect AP MSM430 after reset via a hole on the bottom of the AP. I already follow the guideline from this url...
View ArticleRe: MSM720 unable to detect after reset via a hole on the bottom of the AP...
Hello, Did you perform a reset or a reset to factory defaults?If not done please try to perform a reset to factory defaults - press the reset button and keep it pressed: All LEDs should go on and then...
View ArticleMSM760
HiI have msm760 controller and AP's 460i changed controller IP address to other subnet network and set the new ip address in DNSthe problem is that all AP's didnt connect to the controllerafter i did a...
View ArticleRe: MSM760
How APs were configured (controller mode)? how was/is the VLAN tagging on controller LAZn and APs involved ports? a defaulted AP once connected on the very same Layer 2 segment is automatically able to...
View ArticleUnable to access console port on HP JG654A
Dear Experts,I was unable to access console port on HP JG654A and no radio interface available to perform part testing. Kindly help me to resolve this issue.Regards,Shafiq
View ArticleRe: Unable to access console port on HP JG654A
Hello, The AP JG654A HPE 425 doesn't support standalone mode. It can only be configured by an HPE MSM controller or an HPE Unified controller. Both controller series are already end of sales. Without a...
View ArticleRe: MSM760
Hello, The fact that you created an entry on the DNS server probably means that your APs are not in the same subnet with the IP of the controller. You probably configured hostnames cnsrv1 till cnsrv5....
View ArticleV6.5.0.1-HP560-B19720.cim.STARTUP on msm4xx
V6.5.0.1-HP560-B19720.cim.STARTUPi download this version and apply it on msm430 AP but it doesnt work on it the web browse appear and i enter by default username and password i try both controlled mode...
View ArticleRe: V6.5.0.1-HP560-B19720.cim.STARTUP on msm4xx
Hello, This version V6.5.0.1-HP560-B19720.cim.STARTUP is not for MSM430. This "HP560" within the name V6.5.0.1-HP560-B19720.cim.STARTUP means that this file is specifically for the AP model HP 560 (...
View ArticleRe: V6.5.0.1-HP560-B19720.cim.STARTUP on msm4xx
thank you i have another problem I am unable to ping my wireless access point i connect it directly to my computer 192.168.1.xand when i ping 192.168.1.1it reply with destination host unreachable.
View Articleunable to ping my wireless access point i connect it directly to my computer
I am unable to ping my wireless access point i connect it directly to my computer 192.168.1.xand when i ping the default ip 192.168.1.1 it reply with destination host unreachable.
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