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Re: Guest Management Software (GMS) 6.3 - Account State not refreshing / Required TCP UDP Ports

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Hi,

 

Don't know if this is still active but it has a lot of view so...

 

The GMS can not check the state if you use controller based subscription plans. 

I was also looking for this problem and came out on the release note of the software:

 

About controller-based subscription plans
Controller-based subscription plans operate independently of GMS, and will not update GMS when
a user account, based on them, expires and goes “invalid”, which will result in leaving the user
account in GMS incorrectly showing the status as active.
Consider not using controller-based subscription plans, instead creating all users from within GMS

 

 

And this is still add in the release note of the latest version 6.5


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