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Re: Backup the MSM720 configs and restore them on the MSM760

Hello.  From what I have read it is not unless you speak with support.

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Re: Max CPU usage MCM760

Hi,How many controllers?How many accesspoints?How many users?Authentication - local or radius?When was the controller last reboot? 

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Re: MSM760 not seeing any AP's

Hi,How are your aps set to find the controller? DHCP or static setting?Have you tested connectivity eg ping controller from ap vlan?How do you know the aps recieve ip addresses?I would guess a vlan tag...

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Re: Max CPU usage MCM760

I appreciate the reply,  a reboot did fix the issue after I noticed the uptime of the devices were over 800 days I assumed that was likely the cause of the high CPU  usage. How many controllers? - 2How...

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Re: MSM460 creation mode local

Hi, Can you please explain in details about the issue you are facing. And post the event logs related to the alert. What is the software running on the MSM760 conroller.

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Re: MSM460 creation mode local

I don't believe it is causing any issues I was just curious what the difference was. We are running 6.6.0 on the MSM760 currently. 

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MSM460 factory reset not working

I have a few MSM460 I am trying to factory reset but when following the manual for the product the status/power LED never flashes three time. All lights flash slowly about 6 times then all lights flash...

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Re: MSM460 factory reset not working

Hi,Press and hold the reset button, and release after 3x flashes.The next mode is for something else.You will sometime have to do it more than once - I have had to do the reset 6x time to actually get...

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Re: Max CPU usage MCM760

Ok Great.I have never been able to run stable over 150 days or so.The MSM760's always becomes a little unstable. Nothing you can put a finger on but it always "works" better if I keep the uptime low.A...

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Re: Max CPU usage MCM760

Good to know and I will keep that in mind. I am still getting used to this whole HP environment. 

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Re: MSM460 factory reset not working

Good to know. I will give that a try later today.Thanks

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"lost" MSM430 from MSM710

There are 4 MSM430 connected via Phihong POE36U-1AT-R to HP 4204VL, managed by MSM710. There is a 5th one in a different room.SInce the weekend none of the 4 is recognized by the 710. The 5th is...

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Re: Backup the MSM720 configs and restore them on the MSM760

What about transferring the licenses from the MSM760 to the MSM720?

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Re: MSM765 High utilization, proc regng use 90%

i am still facing this issue with cpu high cause regng any one can help?i disabled LLDP , RRM, Mobility manager but still same issue.

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MSM410 / J9427B - How to upgrade firmware

I recently acquired the Wireless access point.The current firmware version is 5.7.0.2-01-10750 which I understand is 2011.How do I update this firmware, I understand the most recent is something like...

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Re: MSM410 / J9427B - How to upgrade firmware

Hi, Please find link to download the firmware for this Access point, hope its a standanone AP.https://h10145.www1.hpe.com/downloads/SoftwareReleases.aspx?ProductNumber=J9427BRelease notes in this link...

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Re: MSM410 / J9427B - How to upgrade firmware

 wrote:Hi, Please find link to download the firmware for this Access point, hope its a standanone AP.https://h10145.www1.hpe.com/downloads/SoftwareReleases.aspx?ProductNumber=J9427BRelease notes in...

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Re: MSM410 / J9427B - How to upgrade firmware

Hi,I think you need to have a support contract to download the software.

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Re: "lost" MSM430 from MSM710

Hi, What is the IP Address that you are trying to ping or access. If you are tyring to ping any user defined IP address, try  to ping 192.168.1.1 (Factory default IP) from your PC (Eg: by configuring...

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Re: "lost" MSM430 from MSM710

Hi Fishow,Did anything change? lightning? power outage?1. Reset ap - uplug ap, hold reset button, plug ap in. release reset button once all the lights flashed 3x time. The ap goes into a different mode...

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